Shipping & Returns

Shipping & Returns
Effective January 4, 2016 boxing costs have increased $1.00 across the board due to increased packing material and shipping costs.

Shipping & Returns Information on Shipping Glass & Metals

For Shipping we use either Spee-Dee Delivery Service or FedEx Ground. The Spee-Dee Delivery service area covers the seven states of Illinois, Iowa, Minnesota, Nebraska, South Dakota, North Dakota and Wisconsin. The service area in North Dakota has decreased recently but includes most metro zipcodes and the eastern part of the state. Spee-Dee also delivers to parts of Missouri with zip-codes of 630-631 and 633 prefixes.

Sheet Glass
For shipping purposes the size of sheet glass is limited to the sizes listed under each manufacturer. Full sheets can be cut down to a quarter size. Glass dimensions that are listed on the website are approximates and may vary. Shipping costs for orders with multiple sheets and or mutiply manufacturers may vary from online totals. We prefer not to mix different sized sheets in the same carton. In addition to the shipping charges there are boxing charges for shipping any sheet glass. This charge will appear on your online order on the same line with the shipping cost. Large sheet glass that must be shipped by a common carrier will go Freight Collect unless other arrangements are made.

Spectrum Art Glass
For FedEx and Spee-Dee shipments, we can ship up to ten sheets that are 12” X 24” in a box with a boxing charge of $13.00. We can ship up to ten sheets that are 12” X 12” in a box with a boxing charge of $7.00. If you want us to ship 24" x 24" sheets they must be cut in half to ship in a box and you must bring this to our attention in the Ordering Instructions or Comment section at checkout. Your total will adjusted when we process your order.

Kokomo Art Glass

For FedEx and Spee-Dee shipments, we can ship up to ten sheets that are 16” X 16” in a box with a boxing charge of $13.00.

Dichroic
Fusible 90 and 96 COE Glass
For FedEx and Spee-Dee shipments, we can ship up to six 20”round CBS Full discs in a box with a boxing charge of $13.00. We can ship up to ten CBS Half discs in a box with a $8.00 boxing charge. The Duncan dichroic 8" x 16" sheets have a boxing charge of $8.00 with ten limited to one box. The is no boxing charge for the small 4” X 4” sheets or the mixed scrap packs.

Uroboros Art Glass, Fusible 90 and 96 COE Glass

For FedEx and Spee-Dee shipments, we can ship up to ten quarter sheets in a box with a boxing charge of $7.00. Quarter sheets are cut down from full sheets and are 12” X 12” or 12” X 15” depending on stock available. On our website we mainly list the 12” X 12”, 12” x 24” and 24” X 24” sizes. We can ship up to ten half sheets in a box with a boxing charge of $13.00 per box. Half sheets are cut down from full sheets and are 12” X 24” or 15” X 24” depending on stock available. If you want us to ship 24" x 24" sheets they must be cut in half to ship in a box and you must bring this to our attention in the Ordering Instructions or Comment section at checkout. Your total will adjusted when we process your order. 

Spectrum System 96COE
For FedEx and Spee-Dee shipments, we can ship up to ten sheets that are 12” X 12” in a box with a boxing charge of $7.00. We can ship up to ten sheets that are 12” X 24” for a boxing charge of $13.00 per box. If you want us to ship 24" x 24" sheets they must be cut in half to ship in a box and you must bring this to our attention in the Ordering Instructions or Comment section at checkout. Your total will adjusted when we process your order. 

Bullseye Glass
For FedEx and Spee-Dee shipments, we can ship up to ten sheets that are 10” X 17 1/2”  in a box with a boxing charge of $8.00. We can ship up to six sheets that are 20” X 17 1/2 with a boxing charge of $13.00 per box. The boxing charge for the thin sheets that are 8 1/2” X 10” is $6.00 per box.
For Bullseye Tekta we can ship up to ten sheets that are 12” X 24” in a box with a boxing charge of $13.00. We can ship up to ten sheets that are 12” X 12” in a box with a boxing charge of $7.00. If you want us to ship 24" x 24" sheets they must be cut in half to ship in a box and you must bring this to our attention in the Ordering Instructions or Comment section at checkout. Your total will adjusted when we process your order.

Wismach Art and Fusible 90 Glass

For FedEx and Spee-Dee shipments, we can ship up to six sheets that are 16” x 21” in a box with a boxing charge of $13.00. The boxing charge for the hobby sheets is $6.00 per box.

Came

There is a $7.00 boxing charge for all came, except for complete boxes. Lead is considered a soft metal and the six foot strips can be coiled and shipped as a regular FedEx or Spee-Dee shipment. Metals will be combined in a boxSpee-Dee delivers six foot boxes with no additional charge. But if you want it shipped with FedEX as a long straight strip, there is an additional $7.50 shipping surcharge as with all the hard metals: brass, copper and zinc. This addition charge is also applied to all complete boxes of metal due to their dimenions.

Brass Came
There is a $7.00 boxing charge for all brass came, except for complete boxes. Spee-Dee delivers six foot boxes with no additional charge. There is a $7.50 FedEx shipping surcharge to ship the brass as six foot strips.

Copper Came
There is a $7.00 boxing charge for all copper came, except for complete boxes. Spee-Dee delivers six foot boxes with no additional charge. There is a $7.50 FedEx shipping surcharge to ship the copper as six foot strips.

Lead Came

There is a $7.00 boxing charge for all lead came, except for complete boxes. Lead is considered a soft metal and the six foot strips can be coiled and shipped as a regular FedEx or Spee-Dee shipment. Spee-Dee delivers six foot boxes with no additional charge. There is a $7.50 FedEx shipping surcharge to ship the lead as six foot strips that cannot be coiled.

Zinc
There is a $7.00 boxing charge for all zinc came, except for complete boxes. Spee-Dee delivers six foot boxes with no additional charge. There is a $7.50 FedEx shipping surcharge to ship the zinc as six foot strips.

Rebar
There is a $7.00 boxing charge for all rebar, except for complete boxes. Spee-Dee delivers six foot boxes with no additional charge. There is a $7.50 FedEx shipping surcharge to ship the rebar as six foot strips.

Oak Stock

There is a $7.00 boxing charge for the six foot oak framing. Spee-Dee delivers six foot boxes with no additional charge. There is a $7.50 FedEx shipping surcharge to ship the oak six foot stock.

Returns on Sheet Glass and Metals


We do not take returns on sheet glass or metals unless there has been an error on our part.

In Store Pickups
We require at least two of our working days to pull, pack and process In Store Pickup Order. You will be notified when the order is ready for pickup. Orders will only be accepted that will be picked up within two weeks of being placed.