Shipping & Returns

Shipping, In-Store Pickups & Returns

Shipping & Returns Information on Shipping Glass & Metals


For Shipping we use either Spee-Dee Delivery Service or FedEx. The Spee-Dee Delivery service area covers the seven states of Illinois, Iowa, Minnesota, Nebraska, South Dakota, North Dakota and Wisconsin. Spee-Dee also delivers to parts of Missouri with zip-codes of 630-631 and 633 prefixes. We offer free shipping on orders of $75.00 or more for orders to be shipped in the Spee-Dee delivery area. There is is a boxing charge for glass sheets and individual metals.



Sheet Glass


For shipping purposes the size of sheet glass is limited to the sizes listed under each manufacturer. Full sheets can be cut down to a quarter size. Glass dimensions that are listed on the website are approximates and may vary. Shipping costs for orders with multiple sheets and or multiply manufacturers may vary from online totals. In addition to the shipping charges there are boxing charges for shipping any sheet glass. This charge will appear on your online order on the same line with the shipping cost. Arrangements must be made to ship whole large sheet glass by a common carrier.

To circumvent breakage we have issued new requirements for shipping glass. We prefer not to mix different sized sheets in the same carton. So different size sheets will ship in separate boxes. We are also requiring the following minimum quantity per box per sheet size:

Five Sheets that are approximately 8” x 10.5” or 8” x 12”.        Maximum of 10.

Five Sheets that are approximately 10" x 11.5" and 12” x 12”.  Maximum of 10.

Five Sheets that are approximately 10.5” x 17” or 10.5” x 16”.  Maximum of 10.

Four Sheets that are approximately 12” x 24”.                          Maximum of 10.

Three Sheets that are approximately 17.5” x 20” or 16” x 21”.   Maximum of 6.



Oceanside Fusible 96 COE and Art Glass
For FedEx and Spee-Dee shipments, we can ship up to ten sheets that are 12” X 24” in a box with a boxing charge of $13.00. We can ship up to ten sheets that are 12” X 12” in a box with a boxing charge of $7.00. When 24" x 24" sheets are ordered they must be cut in half to ship in a box and you must bring this to our attention in the Ordering Instructions or Comment section at checkout. The only way that you can checkout with these large sheets is by selecting In-Store Pickup. Your total will adjusted when we process your order.



Bullseye Glass

For FedEx and Spee-Dee shipments, we can ship up to ten sheets that are 10” X 11 1/2”  in a box with a boxing charge of $7.00. We can ship up to ten sheets that are 10” X 17 1/2”  in a box with a boxing charge of $8.00. We can ship up to six sheets that are 20” X 17 1/2 with a boxing charge of $13.00 per box. The boxing charge for the thin sheets that are 8 1/2” X 10” is $6.00 per box.
 For Bullseye Tekta we can ship up to ten sheets that are 12” X 24” in a box with a boxing charge of $13.00. We can ship up to ten sheets that are 12” X 12” in a box with a boxing charge of $7.00. If you want us to ship 24" x 24" sheets they must be cut in half to ship in a box and you must bring this to our attention in the Ordering Instructions or Comment section at checkout. The only way that you can checkout with these large sheets is by selecting In-Store Pickup. Your total will adjusted when we process your order.



Wissmach Art and Fusible 90 Glass
For FedEx and Spee-Dee shipments, we can ship up to ten sheets that are 8” X 10.5” with a boxing charge of $6.00 per box. We can ship up to ten 10.5” X 16”  in a box with a boxing charge of $8.00. For FedEx and Spee-Dee shipments, we can ship up to six sheets that are 16” x 21” in a box with a boxing charge of $13.00.



Dichroic Fusible 90 and 96 COE Glass
For FedEx and Spee-Dee shipments, we can ship up to six 20”round CBS Full discs in a box with a boxing charge of $13.00. We can ship up to ten CBS Half discs in a box with a $8.00 boxing charge. The Duncan dichroic 8" x 16" sheets have a boxing charge of $8.00 with ten limited to one box. The is no boxing charge for the small 4” X 4” sheets or the mixed scrap packs. 



Came


There is a $7.00 boxing charge for all came, except for complete boxes. Metals can be combined in a box. Spee-Dee delivers six foot boxes with no additional charge. But if you want it shipped with FedEx there maybe additional charges applied to all boxes of metal due to their dimensions.



Copper Came
There is a $7.00 boxing charge for all copper came, except for complete boxes. Metals can be combined in a box. Spee-Dee delivers six foot boxes with no additional charge. There maybe additional charges when shipped with FedEx due to the box dimensions.




Lead Came

There is a $7.00 boxing charge for all lead came, except for complete boxes. Metals can be combined in a box. Spee-Dee delivers six foot boxes with no additional charge. There maybe additional charges when shipped with FedEx due to the box dimensions.

Zinc

There is a $7.00 boxing charge for all zinc came, except for complete boxes. Metals can be combined in a box. Spee-Dee delivers six foot boxes with no additional charge. There maybe additional charges when shipped with FedEx due to the box dimensions.




In Store Pickups

We require at least two of our working days to pull, pack and process In Store Pickup Order. You will be notified when the order is ready for pickup. Orders will only be accepted that will be picked up within two weeks of being placed. Out of State orders that are picked up at our store will be charged sales tax.

Returns on Sheet Glass, Metals

 and other Items.
We do not take returns on sheet glass, metals or other items unless there has been an error on our part.